Acceptance of Terms

By accessing and using the Innoviov website (innoviov.online), you accept and agree to be bound by the terms and provision of this agreement. These terms govern your use of our health platform, educational resources, and nutrient-dense food selection guidance services.

If you do not agree to abide by these terms, please do not use this service. We reserve the right to change these terms at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

Service Description

Innoviov provides educational content, learning programs, webinars, and guidance related to nutrient-dense food selection and general health information. Our services are designed to educate and inform users about making better food choices, but should not replace professional medical advice.

User Responsibilities and Conduct

When using our platform, you agree to use the services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

• Provide accurate and truthful information when registering or participating in programs
• Respect intellectual property rights of all content provided
• Not share account credentials with unauthorized individuals
• Use the platform in a manner that does not interfere with other users' experience
• Report any technical issues or inappropriate content to our support team
• Maintain respectful communication in any community features or webinar interactions

Prohibited Activities

You may not use our platform to engage in any activity that could harm, disable, overburden, or impair our services. This includes but is not limited to attempting to gain unauthorized access to our systems, distributing malware, or using automated systems to access our content without permission.

Health and Medical Disclaimers

The information provided through Innoviov is for educational purposes only and should not be considered as medical advice. We strongly recommend consulting with qualified healthcare professionals before making significant changes to your diet or health routine.

Individual results may vary, and we make no guarantees about specific health outcomes from following our educational content. Users with pre-existing medical conditions, allergies, or special dietary requirements should seek professional guidance before implementing any recommendations.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of Innoviov or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

• Educational materials and course content remain our intellectual property
• Users may access content for personal, non-commercial use only
• Screenshots, recordings, or redistribution of webinar content is prohibited
• User-generated content shared on our platform grants us rights to use for educational purposes

Privacy and Data Protection

We are committed to protecting your privacy and handling your personal information in accordance with Australian Privacy Principles and applicable data protection laws. Information collected through our platform is used to provide services, improve user experience, and communicate relevant updates about our programs.

We do not sell personal information to third parties and implement reasonable security measures to protect user data. However, users acknowledge that no internet-based service can guarantee complete security of transmitted information.

Payment Terms and Refund Policy

For paid services, programs, or webinars, payment terms are clearly outlined during the registration process. All fees are quoted in Australian dollars unless otherwise specified, and payment is due at the time of service activation or program enrollment.

Refund requests are evaluated on a case-by-case basis and must be submitted within 14 days of purchase. Refunds may be provided for technical issues preventing access to services, but generally not for change of mind or personal circumstances after program commencement.

Service Availability and Technical Issues

While we strive to maintain consistent service availability, we cannot guarantee uninterrupted access to our platform. Scheduled maintenance, technical difficulties, or unexpected outages may occasionally affect service availability. Users will be notified of planned maintenance when possible.

We are not liable for losses or inconvenience caused by temporary service interruptions, and recommend users download or save important educational materials when available for offline access.

Limitation of Liability

To the fullest extent permitted by law, Innoviov, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim, or 0 AUD, whichever is less.

Termination of Services

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, if you breach these terms or engage in conduct that we determine to be harmful to our platform, other users, or our business interests.

Upon termination, your right to use our services ceases immediately, though certain provisions of these terms (including intellectual property protections and liability limitations) shall survive termination.

Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Queensland.

Before pursuing legal action, we encourage users to contact us directly to resolve any concerns. Many issues can be addressed through good faith communication and mutual understanding.

Changes to Terms

We may update these terms periodically to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to users through email or prominent notices on our website at least 30 days before taking effect.

Continued use of our services after changes take effect constitutes acceptance of the updated terms. If you disagree with changes, you may discontinue using our services before the new terms become effective.

Severability and Entire Agreement

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. These terms constitute the entire agreement between you and Innoviov regarding use of our services.